Contact ZKSCool
Tell us about your cold chain.
A regional specialist will respond within one business day. Whether you’re scoping a single pharmacy fridge or a multi-country distribution network — we’ll match you with the right contact.
What happens next
A regional specialist owns your enquiry end-to-end.
1
Routed by region within 1 hour
.
Your enquiry goes to the right team — North America, Europe, Asia-Pacific — based on country and topic.
2
Response within 1 business day
.
A named specialist replies with relevant materials, sample units, or a scheduling link — depending on what you need.
3
No pushy sales calls
.
We don’t call your phone unless you ask us to. Email or video meeting on your schedule.
Prefer to skip the form? Reach us on WhatsApp or email cxd@zksiot.com.
Where we are
Local teams across three continents.
North America
San Francisco
Local team · Sales & validation
San Francisco, California
Office launching soon
Europe
Partner network
Regional distribution & support
Across major EU markets
Global hub
Hong Kong
Global business operations
Sheung Wan, Hong Kong
Headquarters
Shenzhen
Engineering · platform development
Nanshan District, Shenzhen
Platform & after-sales
Qingdao
Platform development · after-sales service
Chengyang District, Qingdao
Manufacturing
Fuyang, Anhui
Medical device production base — opened 2025
Yingzhou District, Fuyang, Anhui
Pre-contact FAQ
Before you write to us.
One business day from receipt, measured against the working hours of your region. North America enquiries during EU/Asia overnight queue and surface at start of US business day.
English and Simplified Chinese are first-line languages, fully supported across sales, technical, and validation teams. German, French, Spanish, and Japanese available through partner network — response times the same.
Yes. Evaluation units are available for qualified pilots. Indicate this in your message — the specialist who routes your enquiry will scope the right sample set for your scenario and ship within standard timelines.
Product datasheets, calibration certificates (traceable), and validation packages (GSP [confirmed] · GxP / IQ-OQ-PQ [TBC — scoped on request]) are provided on request. Our one-stop validation service — your specialist will scope the package to your regulatory framework.
Select ‘Press / media’ in the topic dropdown. Press enquiries receive same-day acknowledgement during business hours, with subject-matter spokespeople (engineering, partnerships, founder) made available as topic dictates.